Hardware Maintenance
At Switchovr, hardware maintenance is key to keeping your IT infrastructure running smoothly and efficiently. Our team provides proactive support, including regular inspections, diagnostics, and repairs to prevent downtime. From routine updates to emergency fixes, we ensure that each piece of hardware operates at peak performance, extending its lifespan and minimizing unexpected disruptions. Switchovr's tailored maintenance plans help you stay focused on your core business, knowing your technology is in capable hands.
Tailored Service Levels
Modify service levels or add and remove equipment from your hardware maintenance contract whenever needed.
24 x 7 x 4
24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
8 x 5 x 4
8:00 AM to 5:00 PM, Monday through Friday
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
8 x 5 x Next Business Day
Initial phone-based diagnosis
Field Engineer on-site (if required) the following business day after customer contact