Network Hardware Maintenance
Network Maintenance At a Glance
When your wireless access point, fiber channel switch, firewall appliance, or switches move beyond their initial warranty, we deliver exceptional optimization, support, and maintenance services for top OEMs, including Cisco, Brocade, and HPE. Our comprehensive network equipment maintenance streamlines support across OEMs while helping you save 30-40%, allowing you to reinvest in other critical areas of your business.
Tailored Service Levels
Modify service levels or add and remove equipment from your hardware maintenance contract whenever needed.
24 x 7 x 4
24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
8 x 5 x 4
8:00 AM to 5:00 PM, Monday through Friday
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
8 x 5 x Next Business Day
Initial phone-based diagnosis
Field Engineer on-site (if required) the following business day after customer contact