Server Hardware Maintenance
Server Maintenance At a Glance
Server maintenance ensures optimal performance, security, and uptime by performing regular tasks such as software updates, performance monitoring, data backups, patch installations, and hardware upgrades. Many IT teams focus on proactive tasks while outsourcing reactive support for breakdowns.
Proper maintenance reduces downtime, prevents security risks, and minimizes the chances of data loss or system failure. IT professionals should use real-time monitoring to identify and address issues before they escalate, ensuring that servers continue to provide reliable service to users and systems.
Tailored Service Levels
Modify service levels or add and remove equipment from your hardware maintenance contract whenever needed.
24 x 7 x 4
24 hours a day, 7 days a week
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
8 x 5 x 4
8:00 AM to 5:00 PM, Monday through Friday
Initial phone-based diagnosis
Field Engineer on-site (if required) within 4 hours after customer contact
8 x 5 x Next Business Day
Initial phone-based diagnosis
Field Engineer on-site (if required) the following business day after customer contact